FREQUENTLY ASKED QUESTIONS

Health and safety measures.

Our highest priority is the health, safety and well-being of our customers and our staff and providing a safe environment for everyone.

We have increased cleaning and sanitisation of our store
We ask staff and customers to ensure that they are maintaining safe hygiene practices and wearing masks
We are ensuring that the distance of at least 1.5 metres between each person is being maintained in our store

Are there any delays in shipping goods?

Provided the items ordered are currently in stock, we are still able to ship your items within 72 hours of orders being placed. You can also choose store pick up when buying online. If the item you choose is temporarily out of stock, you will be advised of when the item will be available.

Does Baby Train do Car Seat Fittings for my car?

Currently, Baby Train offers car seat fittings on Saturdays only at our Chestnut Court, Dingley Village location. Bookngs are essential. Call 03 9558 0010 to book your appointment.